Introduction

At Ribbon Rock Maui, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or stay at our property.

Information We Collect

Booking Information: Name, address, phone number, email, payment details (processed securely via third-party providers).

Guest Communication: Emails, messages, and other correspondence.

Marketing Information: Email addresses you voluntarily provide, including when requesting resources such as free guides or e-books.

Technical Information: Basic analytics data (e.g., IP address, browser type, pages visited).

How We Use Your Information

To manage reservations and provide guest services.

To communicate with you before, during, and after your stay.

To send occasional marketing emails, such as special offers or free resources.

To improve our website and services.

How We Share Your Information

With third-party service providers (e.g., booking platform, payment processor, email marketing provider) as needed to deliver our services.

As required by law or legal process.

We do not sell your personal information to third parties.

Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve performance. You can adjust your browser settings to refuse cookies.

Your Choices

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.

You may request access, correction, or deletion of your personal information by contacting us at: info@ribbonrockmaui.com.

Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@ribbonrockmaui.com.